Real-time emotional intelligence, Cogito Corporation Inc., Boston, Massachusetts, USA

[Airicist]

Developer - Cogito Corporation Inc. (https://pr.ai/showthread.php?t=20998)

cogitocorp.com/emotion-conversation-ai (https://cogitocorp.com/emotion-conversation-ai)

[Airicist]

Article "Cogito raises $20 million to grow its emotion detection AI (https://venturebeat.com/2019/09/05/cogito-raises-20-million-to-grow-its-emotion-detection-ai)"

by Khari Johnson
September 5, 2019

[Airicist]

Article "Conversational AI Based On Nonverbal Cues Can Be More Effective (https://www.forbes.com/sites/junwu1/2020/10/21/conversational-ai-based-on-nonverbal-cues-can-be-more-effective)"

by Jun Wu (https://www.linkedin.com/in/jun-wu-830775184)
October 21, 2020

[Airicist]

Article "Cogito raises $25 million to analyze phone calls with AI (https://venturebeat.com/2020/11/18/cogito-raises-25-million-to-analyze-phone-calls-with-ai)"

by Kyle Wiggers
November 18, 2020

[Airicist]

"Cogito Announces The AI Coaching System for the Enterprise (https://www.businesswire.com/news/home/20201209005554/en/Cogito-Announces-The-AI-Coaching-System-for-the-Enterprise)"
Powered by Signal-Based Machine Learning, Cogito measures and guides behavior across thousands of call center agents

December 9, 2020

[Airicist2]

"Cogito Enhances Conversation AI, Bolstering Real-Time Agent Assist and Coaching Capabilities (https://www.businesswire.com/news/home/20230124005247/en/Cogito-Enhances-Conversation-AI-Bolstering-Real-Time-Agent-Assist-and-Coaching-Capabilities)"
Product enhancements include a combination of topic-based machine learning models, self-service admin for easy topic generation, real-time transcription with emotion AI markup, and PCI/PII redaction

January 24, 2023