Developer - Next IT Corporation
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Developer - Next IT Corporation
https://youtu.be/sDj2shuxFMM
"Ask Julie," Amtrak's Virtual Travel Assistant
Published on Apr 4, 2016
Quote:
With more travelers booking tickets online than by any other method, Amtrak wanted to make it an even easier experience for their website’s 375,000+ daily visitors. They sought a solution that would provide all website visitors instant access to online self-service, giving them answers to their questions and assistance with transactions without having to call or email a representative.
Check out the Amtrak Case Study to see how Ask Julie helps drive real business results like:
–8x ROI
–Saved $1 million in customer service email costs
–30% more revenue per booking
–Over 5 million questions answered/year
–50% YOY growth
–25% more bookings