Developer - Cogito Corporation Inc.
cogitocorp.com/emotion-conversation-ai
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Article "Cogito raises $20 million to grow its emotion detection AI"
by Khari Johnson
September 5, 2019
Article "Conversational AI Based On Nonverbal Cues Can Be More Effective"
by Jun Wu
October 21, 2020
Article "Cogito raises $25 million to analyze phone calls with AI"
by Kyle Wiggers
November 18, 2020
"Cogito Announces The AI Coaching System for the Enterprise"
Powered by Signal-Based Machine Learning, Cogito measures and guides behavior across thousands of call center agents
December 9, 2020
"Cogito Enhances Conversation AI, Bolstering Real-Time Agent Assist and Coaching Capabilities"
Product enhancements include a combination of topic-based machine learning models, self-service admin for easy topic generation, real-time transcription with emotion AI markup, and PCI/PII redaction
January 24, 2023