How does it work? Intelligent self-service search
Published on May 7, 2015
Discover how the Inbenta AI-Powered, Intelligent search works to improve your customer service.
Inbenta Facebook Messenger Chatbot
Published on May 17, 2016
With Inbenta, businesses can now launch a Facebook Chatbot that connects directly with their existing Knowledge Base. Now, customers can have a conversation with a businesses Chatbot, always receive an instant reply and most importantly, receive an answer to their question that actually makes sense.
Introduction to chatbots for enterprise
Published on Aug 17, 2016
With Inbenta, businesses can launch chatbots that not only connect directly with their existing Knowledge Base to produce highly relevant answers to user questions, but also carries out transactions quickly and seamlessly. Routine tasks like resetting passwords, checking an account balance or browsing a menu can be done all in one chat box.
Veronica: How does a chatbot work?
Published on Sep 5, 2017
Inbenta creates chatbots that understand customer questions through the power of natural language processing. Businesses can easily have their own chatbot on their website, Facebook Messenger or Skype. All you need is an existing FAQ section or Knowledge Base.
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