China is leading the way in automation, with unmanned bookstores and restaurants, but now it is taking the next step with an automated hotel. FlyZoo, the first unmanned hotel from Alibaba, is officially opening on December 18. The hotel relies on smart interactive technologies such as facial recognition. But how 'smart' is it? Are there any safety concerns? Is it expensive? CGTN’s Wu Lei is at the resort to find the answers.
The smart hotel is located in the tech giant's hometown of Hangzhou, capital of China's eastern Zhejiang province, according to a statement. It applies artificial intelligence, mobile payments, intelligent robots and other technologies at the location, which is affiliated to Alibaba's travel agency unit Fliggy.