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Thread: Connie, hotel concierge robot, McLean, Virginia, USA

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    Hilton and IBM pilot “Connie,” the world’s first Watson-enabled hotel concierge

    Published on Mar 9, 2016

    Hilton Worldwide is pleased to introduce “Connie”, the result of our collaboration with IBM. Connie is the first Watson-enabled robot concierge in the hospitality industry, and is currently being piloted at the Hilton McLean in Virginia. Connie draws on domain knowledge from Watson and WayBlazer to inform guests on local tourist attractions, dining recommendations and hotel features and amenities.

    Connie, named for Hilton’s founder Conrad Hilton, marks the first time IBM has developed a Watson-enabled robot for the hospitality market. Connie will work side-by-side with Hilton’s Team Members to assist with visitor requests, personalize the guest experience and empower travelers with more information to help them plan their trips.
    Last edited by Airicist2; 9th May 2023 at 22:11.

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