Fully automated warehouse

Published on Dec 7, 2018

JD.com (Nasdaq: JD) is the largest retailer in China, online or offline. With over 300 million customers, we have a vast network of warehouses and delivery stations, and deliver most orders in less than a day.

This a glimpse of the world's first fully automated e-commerce fulfillment center, where a system of automated machinery, robots and autonomous vehicles work to pick and pack orders.

Small and medium-sized businesses across China are upgrading their supply chains with the JD Cloud Warehouse Management Solution, a smart, cloud-based supply chain management solution developed by e-commerce giant JD.com.

Officially launched last December, the solution is a new initiative that uses the e-commerce giant’s proprietary technology and supply chain expertise to holistically upgrade existing warehouse management systems.

Part of JD’s Retail as a Service (RaaS) strategy, which opens the company’s technology and infrastructure to other companies and industries, the system also helps companies lease underutilized warehouse space to third-parties, which maximizes use of real estate while making the entire logistics industry more efficient. Partners can benefit from co-branding with JD, and have the option to use JD’s ultra-efficient delivery service, with products marked as “Delivered by JD Logistics” on JD’s e-commerce website.

The solution was originally designed to power JD’s own nationwide logistics network, which can deliver over 90% of orders same- or next-day. Using JD’s smart supply chain open solution for merchants, the initiative leverages big data to help partners accurately predict inventory demand and supply, and to organize warehouse layouts for maximum efficiency. JD also provides training programs to partners’ employees to help improve operational and assessment standards.

“The JD Cloud Warehouse Management Solution shows how JD’s Retail as a Service strategy can help build more sustainable businesses while improving services for consumers everywhere,” said Yaodong Jiang, who leads the program at JD Logistics. “With our nationwide network and understanding of the warehousing industry, we can improve the efficiency of warehousing across multiple regions and businesses by leveraging and sharing our technology.”