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Thread: Miscellaneous

  1. #1

    Miscellaneous



    Tom Bocklisch - Conversational AI: building clever chatbots

    Jul 26, 2017

    Description
    Most chatbots and voice skills are based on a state machine and too many if/else statements. Tom will show you how to move past that and build flexible, robust experiences using machine learning throughout the stack.

    Abstract
    Conversational software is everywhere: messaging apps have opened up APIs to bot developers and millions of consumers now own voice controlled speakers. But the tools and frameworks for building these systems are still immature. Tom will talk about Rasa, an open source machine learning framework for building conversational software. The talk will cover the algorithms Rasa uses to build flexible and robust voice and text systems, the trade offs in using supervised versus reinforcement learning, and whether it's really such a good idea to generate text with LSTMs. Outline:

    Components : NLU , DM , integration , NLG
    Overview of available tools and frameworks
    Describe how Rasa does NLU
    Motivation & a chatbot leading to state machine hell
    How Rasa does dialogue management.
    How to advance a bots capabilities - closing the loop and data collection.
    Current research topics and challenges.

  2. #2


    Conversational AI with Capital One (CXOTalk)

    Sep 27, 2018

    Conversational AI uses natural language processing (NLP) to improve customer service. Ken Dodelin, Vice President of Conversational AI products at Capital One, tells CXOTalk how the bank uses AI products like Eno, Alexa and Cortana to help with accounts, bills and other client services.

    For more information read the transcript.

    “First of all, Capital One is a very tech-forward company. We’re the first bank to go to the cloud. We’;re the first, or one of the first, banks to have an API-based infrastructure that powers all of our digital experiences. We’re always looking for ways to use technology to improve the customer experience,” Dodelin says. “In conversational AI, it used to be that you could either come to our graphical user interface, which would be an app or a website, where we, in some ways, try to guess what it is you’re looking for, right? You have a certain finite number of buttons and links to click on or tap on. In the conversational interface, it’s whatever is on your mind. You can just text in natural language, and… interact with customers without having to pull them into our uber website or app.”

    Dodelin has led Capital One’s artificial intelligence-powered virtual assistant team since 2015. He’s also an adjunct professor at Georgetown University and previously worked at Cricket Media, The Washington Post, AOL and co-founded Mobile Surroundings.

    This video interview was recorded live in the IPsoft AI Experience Lab in New York City.

  3. #3


    Success in conversational AI

    Jun 19, 2019

    Success in Conversational AI. Presentation given at CogX 2019, on the Lab to Live Stage.

    Nicola Strong; Managing Consultant, Strong Enterprises
    Duncan Anderson; CEO, Humanise.AI
    Lauren Kunze; CEO, Pandorabots
    Akemi Tsunagawa; CEO & Founder, Bespoke
    Aakrit Vaish; CEO & Co-founder, Haptik

  4. #4


    Conversational AI in 60 seconds!

    Jan 8, 2020

    In this episode Priyanka Vergadia, Developer Advocate, goes over her time limit to go over Conversational AI, breaking the perception that anything involving AI and ML is complicated and requires ML expertise. The solution is simple - Dialogflow! Use Pre-built models and AI tools, so you can focus on your business use case and leave the ML and AI to Dialogflow.

  5. #5


    Conversational AI demystified • Priyanka Vergadia

    Mar 3, 2020

    Priyanka Vergadia - AI and ML strategist at Google

    ABSTRACT
    Why are Chatbots becoming an increasingly powerful AI applications? How are they positively impacting every aspect of businesses while making the users happy? In this talk, we will answer these questions by understanding chatbots, the technology that makes them powerful (Natural Language Processing and Machine Learning) and how they are becoming the new User Interface [...]

    Download slides and read the full abstract here.

  6. #6


    Why conversational AI is taking over our world | Jason Mars | TEDxUofM

    Apr 9, 2020

    Dr. Jason Mars is co-founder of Clinc and professor of Computer Science at the University of Michigan. He has showcased his talents in the natural processing field by becoming one of the leading entrepreneurs in conversational AI. His mission is to help solve complex, real-world issues through AI that learns on the go, empowering enterprises to use revolutionary AI to improve experience for their customers. Jason not only has an impact locally but is recognized globally as a top innovator. He continues to impact the technology industry and academia by pushing the boundaries of AI as we know it.
    Jason Mars, cofounder of Clinc and professor of Computer Science at the University of Michigan, has showcased his talents in the natural language processing field by becoming one of the leading entrepreneurs in conversational AI. His mission is to help solve complex, real world issues through artificial intelligence that learns on the go.

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