AI chatbots, Zendesk Inc., San Francisco, California, USA

[Administrator]

Developer - Zendesk Inc.

zendesk.com/service/messaging/chatbot

 

[Administrator]

What's good: chatbots in Zendesk Chat

Jul 27, 2018

Zendesk's chatbot solution lets you easily integrate AI-powered bots into Zendesk Chat so you can give your customers faster support & your agents a helping hand.

 

[Administrator]

What's Good: Zendesk Answer Bot

Apr 7, 2020

Answer Bot works right alongside your support team. It uses machine learning to help answer your customers’ questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer’s question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch. Learn more: https://zdsk.co/AnswerBot