Uniphore Software Systems Pvt Ltd, conversational AI, Palo Alto, California, USA, Chennai, Tamil Nadu, India

[video]https://twitter.com/redboxrecorders[/video]

Uniphore acquires UK-based Red Box

Feb 2, 2023

Uniphore, a leader in conversational AI and automation today announced it has acquired Red Box, the leading open enterprise platform for capturing voice, screen and metadata from conversations.

Red Box’s proven track record in capturing and securing every voice and screen conversation, in real-time and post call, is a powerful addition to Uniphore’s portfolio and will bolster the capabilities of the Uniphore X platform, which global enterprises have come to rely on to derive value from every conversation. Conversations are any organization’s most important asset.

More details at https://www.uniphore.com

0:00 - 0:46 Introduction
0:47 - 2:16 Who is Red Box?
2:17 - 3:58 Why Uniphore and Red Box
3:59 - 4:35 Market Insights
4:36 - 5:55 Secret Sauce to Red Box's Success
5:56 - 6:29 Opportunity with One Platform
6:29 - 7:44 Customer Insights (Banking Example)
7:45 - 9:15 The Importance of Culture Fit
9:16 - 9:57 Excited to work together

"Uniphore Acquires UK-Based Red Box"
First Conversational AI and Automation Provider to Offer Customers Full Access and Control Over Their Voice and Screen Data to Maximize the Value of Every Conversation

February 2, 2023

redboxvoice.com

youtube.com/@RedBoxVoice

facebook.com/redboxvoice

twitter.com/redboxrecorders

CEO - Richard Stevenson
 
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