Alme for business, virtual assistant for enterprise, Next IT Corporation, Spokane, Washington, USA

[Administrator]

Developer - Next IT Corporation

 

[Administrator]

"Ask Julie," Amtrak's Virtual Travel Assistant

Published on Apr 4, 2016

With more travelers booking tickets online than by any other method, Amtrak wanted to make it an even easier experience for their website’s 375,000+ daily visitors. They sought a solution that would provide all website visitors instant access to online self-service, giving them answers to their questions and assistance with transactions without having to call or email a representative.

Check out the Amtrak Case Study to see how Ask Julie helps drive real business results like:

–8x ROI
–Saved $1 million in customer service email costs
–30% more revenue per booking
–Over 5 million questions answered/year
–50% YOY growth
–25% more bookings