Conversation Analytics, CallRail, Inc., Atlanta, Georgia, USA

[Administrator]

Developer - CallRail, Inc.

callrail.com/blog/what-is-conversation-analytics

 

[Administrator]

What is CallRail?

Feb 13, 2017

CallRail provides call tracking and analytics to more than 100,000 companies and marketing agencies globally. Its intuitive software helps data-driven marketers optimize the performance of their advertising campaigns, increase sales effectiveness and improve customer retention. From call tracking, routing, recording and analytics, CallRail provides valuable data about your leads and customers to help grow your business.

 

[Administrator]

What is Conversation Intelligence?

Apr 6, 2018

Terrence Ford of Team CallRail explains one of our latest and most exciting features: Conversation Intelligence. This suite of tools leverages AI, machine learning, and call metadata to automatically qualify and score inbound phone leads -- for example, by picking out keywords from conversations and tagging the calls accordingly.