Cresta AI Agent, voice agent, Cresta Intelligence Inc., Sunnyvale, California, USA

[Administrator]

Developer - Cresta Intelligence Inc.

cresta.com/ai-agent

 

[Administrator]

Cresta AI Agent

May 23, 2025

Meet Cresta AI Agent: an autonomous solution powered by advanced GenAI and governed by enterprise-grade guardrails, designed to deliver exceptional CX for less.

Here’s what sets it apart:
Engages like your best human agent – Understands context and emotion to have natural, empathetic conversations while staying true to your brand.
Resolves even the most complex issues – Goes beyond simple tasks to handle nuanced, high-stakes interactions effortlessly.
Seamlessly integrates with live agents – Knows when to escalate and ensures smooth handoffs that maximize efficiency for both customers and agents.

This delivers more than just basic Q&A use cases. It breaks the mold of traditional automation, eliminating the need to choose between cost efficiency and outstanding customer service. Experience the difference. Watch it in action above.