Today’s vending machines are fast evolving from legacy, coin-operated, product dispensing units to become full scale customer engagement and analytics solutions which are centrally managed to maximize revenue, plug leaks and improve operational efficiencies. The contactless and conversational vending experience by HARMAN leverages advanced technologies like intelligent voice assistant(HARMAN eNOVA), face recognition, IoT, Interactive display signages and Big Data to make the vending machines more convenient and engaging to use, leading to a positive impact on the demand and customer experience.